Privacy Policy

    Last updated: April 30, 2026

    Aderz Outdoors ("we", "us", "our") is a landscaping and hardscaping company based in Charlottetown, Prince Edward Island. This Privacy Policy explains how we collect, use, and protect personal information you share with us through our website (aderzoutdoors.com), phone calls, emails, contact forms, and our AI voice assistant.

    1. Information We Collect

    • Contact details you submit: name, email, phone number, property address.
    • Project details you share: service requested, scope, budget range, timing, photos, notes.
    • Communications: messages sent through our contact and quote forms, emails, and voice-assistant conversations.
    • Technical data: basic device, browser, and usage information collected automatically by our hosting and analytics providers.

    2. How We Use Your Information

    • To respond to quote requests and inquiries.
    • To schedule visits, prepare estimates, and deliver services.
    • To send service-related updates, invoices, and follow-ups.
    • To improve our website, services, and customer experience.
    • To comply with legal and tax obligations.

    We do not sell your personal information. We do not use it for unrelated marketing without your consent.

    3. Service Providers

    We use trusted third-party services to operate our website and business, including hosting, database, email delivery, and our AI voice assistant. These providers only receive the information necessary to perform their function and are required to keep it secure.

    4. Data Storage & Security

    Submissions are stored in a secure cloud database with row-level security. We apply reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or loss. No system is 100% secure, and we cannot guarantee absolute security.

    5. Cookies & Analytics

    Our website may use cookies and similar technologies to remember preferences and understand traffic patterns. You can disable cookies in your browser, though some features of the site may not work as intended.

    6. Your Rights

    You may request to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below. We will respond within a reasonable timeframe, in accordance with applicable Canadian privacy laws (PIPEDA).

    7. Children's Privacy

    Our services are intended for property owners and adults. We do not knowingly collect personal information from children under 13.

    8. Changes to This Policy

    We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

    9. Contact Us

    For privacy questions or requests, reach out to: